GETTING STARTED
How do rentals work?
- Browse our inventory categories or shop our pre-designed looks.
- Add your desired items and quantities to your Wishlist.
- Submit your Wishlist along with your event date and details.
Once received, we will review our inventory availability for your date and send you a formal rental proposal within 48 hours.
Is my date secured once I submit my Wishlist?
Submitting a Wishlist notifies us of your interest, but it does not reserve the items or lock in your date. Your date and items are officially secured after you sign our electronic rental agreement and submit your 50% deposit. The remaining balance is due 2 weeks before your event.
What is Event Design?
Event Design is for intimate weddings, dinners + gatherings under 100 guests. We handle the visual side from beginning to end — design direction, rentals from our collection, setup + breakdown.
Do I need to know exactly what I want before I inquire?
Nope. A Pinterest board, a color, a venue or even just a general feeling is enough to start. We'll help figure out what the space needs.
Pricing & Fees
What is your payment and deposit schedule?
We require a 50% non-refundable deposit along with a signed electronic contract to officially reserve your date and hold your items. The remaining balance is due two weeks before your event.
Do you charge a service fee?
Yes. All orders include a 12% prep & operations fee. This non-refundable fee covers the labor required to prep your custom order, including pulling inventory, packing, and post event commercial dishwashing and textile laundering.
It also covers minor, normal wear-and-tear like faint linen smudges or flea bite glassware chips.
Do you have a rental order minimum?
For self pickup:
No minimum. Small orders are always welcome.
For delivery:
A $250 rental minimum applies to local Treasure Valley delivery. Delivery fees are separate.
For events outside the Treasure Valley, minimums and delivery fees may vary based on distance + logistics.
How much does event design cost?
Event Design starts at $650 for gatherings under 100 guests and includes design direction, rentals from the Dear Yesterday collection, setup + breakdown. Final pricing depends on the size and scope of your event. Custom sourcing can be added based on an agreed-upon budget + fee.
What happens if I need to cancel my order?
We understand that plans can change, and we always strive to be as flexible as possible with our community. Because we reserve our inventory exclusively for your date, our standard 50% retainer fee is non-refundable.
However, we offer a rebooking grace policy:
- The Rebooking Grace Policy: If you need to cancel your order within 30 days of your event and we are successfully able to rebook your date, we will happily issue you a full refund.
- The Cut-off: If we are not able to fill the empty date with another event, or if your cancellation occurs fewer than 30 days out from your event, the 50% retainer fee will be kept.
Logistics, Delivery & Pickup
Where do you deliver, and how much does it cost?
Delivery within the Treasure Valley is typically $50–$75, depending on the size of the order and logistics. Outside the Treasure Valley? We'll put together a custom delivery quote.
What does delivery include?
Standard delivery includes carefully transporting your items, drop off at the designated area at your venue, and post-event pick up.
Please note standard delivery does not include styling, or setting up place settings.
Can I pick up the items myself?
Yes. Self pickup is available from our location in Star with no rental minimum. Depending on what you're renting, an enclosed vehicle, moving blankets or proper tie-downs may be required.
Inventory Care
Do I need to wash the dishes before returning them?
No! Relax and enjoy your celebration. We handle 100% of the dishwashing and linen laundering post-event. We ask that you scrape away excess food from plates and empty liquids from glassware before placing the items back into their crates.
What happens if something chips, cracks, or breaks?
We completely understand that accidents happen at lively celebrations. To account for this, all orders have a 12% non-refundable prep & operations fee that covers minor damages, as well as prepping, packing and cleaning all rentals.